Website Information
Cookie Policy
Last updated: January 1, 2025
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how visitors use their site.
2. How We Use Cookies
Royal Phuket City Hotel uses cookies and similar technologies for the following purposes:
- Essential Cookies: Required for the website to function properly, such as enabling secure login and remembering your booking progress
- Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous information
- Functionality Cookies: Remember your preferences and choices to enhance your experience
- Targeting Cookies: Used to deliver relevant advertisements and track their effectiveness
3. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookies | Enable core functionality like navigation and secure access | Browser session |
| Preference Cookies | Remember language preferences and display settings | 1 year |
| Analytics Cookies | Collect anonymous data about website usage | 2 years |
| Marketing Cookies | Track visitors across websites for advertising purposes | 90 days |
4. Third-Party Cookies
Some cookies on our website are placed by third parties. These may include:
- Google Analytics: For website traffic analysis
- Facebook Pixel: For advertising and remarketing
- Booking Engine: For reservation functionality
- Live Chat: For customer service support
5. Managing Cookies
You can control and manage cookies in several ways:
- Browser Settings: Most browsers allow you to view, manage, and delete cookies through settings
- Cookie Consent: When you first visit our website, you can choose which types of cookies to accept
- Opt-Out Tools: You can opt out of third-party advertising cookies through industry tools like the Digital Advertising Alliance
Please note that blocking certain cookies may impact your experience on our website and limit the services we can provide.
6. Browser-Specific Instructions
To manage cookies in your browser, please refer to:
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We encourage you to review this page periodically for the latest information.
8. Contact Us
If you have questions about our use of cookies, please contact us:
Royal Phuket City Hotel
154 Phang-Nga Road, Talad Yai, Muang, Phuket 83000, Thailand
Email: reservation@royalphuketcity.com
Phone: +66 76 233 355